West Ham has insisted it will keep its promises to 1966 season ticket holders one of whom contacted ClaretandHugh this week dismayed at the lack of communication from the club and the lack of reply to his emailed queries since he parted with £1,10o for his padded seat at the former Olympic Stadium.
The life long supporter claimed he was told at the Stratford reservation centre
O “If you purchase 1966 seats you get a tour of your seat before season starts.”
O An inscription of your seat WITH of YOUR choice
O Pricing for cup games and friendlies would be similar to the Boleyn Ground and
O a programme voucher for each game.
The supporter explained he was borderline choosing in 1966 seats. The small factor was the inscription. He first went to Boleyn Ground with his now late father 40 years ago so he thought it would be a great tribute to add his fathers name on his seat.
He added that a colleague went to a recent event at the former Olympic Stadium and was told there were “logistical issues” inscribing 1966 seats.
A spokesman for the club told ClaretandHugh this afternoon. “The name inscription on seat, Premier League programme voucher and padded seats are all included in the 1966 season tickets.
“Unfortunately, the name on the seats has only just received approval from the stadium operators so will be in place in the next month or so, but we will communicate it soon as possible and ask supporters what they want it to say.”
Not sure how we will get the tour of the seating before Thursday…..it all just seems so slapdash. They were quick enough to take the cash, but so far all I’ve had is a demand for the balance. No other contact, no ticket, no tour, no request for my inscription wording, no apology or explanation for not asking, no welcome pack……..no nothing.
We’ve got 1966 seats and I’ve not heard anything about a tour of your seat – I assumed your name would be on it.
It’s a bit disappointing to hear that the inscription won’t be there but I suppose it’s par for the course with the ‘wrap’ not being ready, the screens delayed by planning permission etc etc.
For these games against Domzale and Juventus you expect teething troubles with the journey, the stadium and so on – remind me again where can you get this patience stuff from?
Teething problems yes but it’s over a year now since I paid £550 , deposits on 2 seats for my daughter and I,and over two months since the balance. Chance to see the seat ?by default I get that early on Thursday. What annoys me most is paying £25 to do so ( or 50 for juventus which I declined to do for a friendly). I contacted the founders feedback email on that. I pointed out that the last few seasons of affordable football all cup tickets early rounds were £10 to all season ticket holders, £15 to others, regardless of position in the ground. We had top seats at Upton Park £925 a season, lower Dr Martins. That position is now Club London, now doubtless to be half empty at the start of each second half as all those more interested in their pint drink up. So to try and match our position we had to move to the other side and bought into forking out another 175£ for programmes,padded seats and yes our as yet unconfirmed names. What I didnt bargain was being told that now I had one of the best seats in the ground at such cost it was now going to cost even more each time I went to a cup game which both of us loyally do – so 2 1/2 times more to see the Europa than normal, no free programme. I’m sorry but that does leave a sour taste and punishes those who have already spent a lot. Ok, if I don’t take the game, then the club can sell it for more but don’t penalise me twice for trying to find something like as good as my view last year ( already three times as far from the pitch)
JGP is spot on.
It’s not tweeting problems. No my opinion it’s opportunistic money making. Since g and s have been in charge ALL friendlies and most cup games have been same price across all bands. We were actually told at our sales pitch that you wouldn’t be penalised as 1966 other than you couldn’t have concessions and all tickets would be adult prices.
If they have only just got permission to do enscripting, why the hell were they selling these as a perk a year ago – what would have happened if they didn’t get permission. No doubt Mr Gold or 1 of the Sullivan’s would have ridiculed anyone who regretted paying £1,100 for such a trivial reason!