David Gold has warned the Hammers fans to ensure they DO NOT use mobiles when trying to book tickets for the FA Cup replay against Manchester United.
Problems arose this morning (Sat) when supporters tried to book tickets believing them to be on sale which was not the case.
ClaretandHugh immediately received reports of the same sort of problems as fans have already encountered this season and the chairman immediately asked us to AGAIN explain the position.
He said: “Things will be far far better next season. This is an old system and we have no reason to put a new one in as we are leaving in a few weeks.
“We are really really sorry for the situation but we would ask for the fans to be patient. Before the Liverpool game we had 51,000 phone calls in one day and most systems would creak under that sort of pressure.”
There is no way I will be using the Phone system again. Cost me a small fortune to get my ticket for the Liverpool cup game.
I will go down to the stadium on Monday and do it the old fashioned way. Saves me on not just the cost of the phone call, but the booking fee as well.
For the record does anyone know when the cut of date for Season ticket holders actually is. Because as of yet no prices or dates have been mentioned on the official site, but fans are now claiming on other sites they have already purchased their tickets. (ST Holders £30, is what I have read)
Surely Monday is still O’k for us ST Holders?
Same old excuses being put out by DG – shame on you!
Seems to forget they only “upgraded” the box office system in October last year. It wasn’t fit for purpose before then, and it certainly isn’t now.
Simple solution refund everyone for their calls.
Yes I am having a problem with the website. When I click on the online ticket office to see if tickets for the quarter final are on sale nothing loads up!
See I don’t understand how they are fcking this right up. Some season ticket holders are saying they have called the TO today and after a very long hold time have purchased their seat (£30) for the replay, but others are saying once they got through they were told tickets are not yet on sale because the prices and dates have yet to be set.
????????
Bought my two season tickets seats today online, so they are definitely on sale!
Just read and have also been told that Season Ticket holders deadline to get their tickets was today. Please someone tell me this is not true? Cant be?