West Ham’s ticket office was groaning under pressure this morning as a huge late rush for renewals got underway.
Many hundreds had seemingly witheld their decision to renew until the very latest moment – deadline day – and that seems to have caused difficulties.
The earlier problems with online ticket office now appear to have been resolved.
Callers to the ticket hotline still face long waits with one season ticket telling us he was informed by an automated message he was 23rd in queue.
I am a season ticket holder in Bobby Moore lower and have asked Mr Gold and Sullivan the reason for the change in season ticket finance company, i know several students and pensioners who in the past got finance for there tickets, but due to change are now not able to renew. also the charge made by V12 is a high admin fee.
us long term supporters are now becoming not as important to the club as the wealthy ones, also it is very hard for a youth going from under 21 to full season ticket prices to continue supporting there club. Parents of the working class cannot afford to pay for this while i know prices have to rise some form of a scheme should be in place as a lot do not meet the critera of these finance houses but yet can afford to pay.
in the same way we was able to sell our unused tickets on line via Viagogo until that was also removed. DOES LOYAL SUPPORTERS NOT COUNT ANYMORE?