Season tickets will arrive this week.. No really…


founder_article_imageSeason ticket holders have been waiting patiently for the season ticket access cards despite paying a 25% deposit as early May last year and the full balance in June this year.

On the 15th July Vice chairman Karren Brady tweeted out “Next week your access card and the welcome pack will arrive don’t worry you’ll get it in plenty of time for 1st game” then ran an article on Monday 18th July claiming “Welcome packs for the Club’s 50,000 plus Season Ticket Holders are set to land from the week commencing Monday 25th July.”

That date came and went with no cards or welcome packs arriving.

On 2nd August Brady update fans on social media by saying “They have been despatched in batches over the past few weeks, all 52,000 of them, they are now with the Post office”

This afternoon Karren Brady made yet another promise on twitter “I am reliably informed tomorrow and Thursday for definite …do let me know if you have or have not got yours”

We understand the delays were caused by an external company employed by the club to produce the cards and mail them out. They failed to meet previously agreed deadlines with the club.

seasonticketDo let us know if you receive your card and welcome pack in the post tomorrow.

A source at the ticket office confirmed “The cards left the mailing house on Monday and they told us the first ones would take two days to land, the last ones are leaving today and again should land Friday or Saturday according to what they informed us.”

Update: Season tickets holders have reported that some season ticket access cards have indeed arrived this morning in the post (Wednesday). Season ticket holder, Gary Prince was one of the first to confirm and post a photo of his season ticket on twitter this morning but many others have since confirmed their arrival of season tickets too.

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I am Season Ticket Holder in West stand lower at the London Stadium and before that, I used to stand in the Sir Trevor Brooking Lower Row R seat 159 in the Boleyn Ground and in the Eighties I stood on the terraces of the old South Bank. I am a presenter on the West Ham Podcast called A Blogger on a member of the West Ham Supporters Advisory Board (SAB), Founder of a Youtube channel called Mr West Ham Football at,

I am also the associate editor here at Claret and Hugh.

Life Long singer of bubbles! Come on you Irons!

Follow me at @Westhamfootball on twitter


  • Michael Miller says:

    What’s so difficult?
    Why the delay?
    One definite decision should not to use this ‘external company’ again – any competent printers should be able to handle this piddling amount!
    West Ham muddling through again!

  • Fish N Chips says:

    Really saddens me. It is SO embarrassing. It makes us a laughing stock…I thought we were moving on from being the butt of people’s jokes…
    I’ve still not had my e-purse money refunded from last season….the box office ignore emails… too busy putting out fires, no doubt; never a good time to write etc etc…. When does incompetance become stealing? Lovely….
    There is all the hope of the coming season, but with this this nasty little backdrop…Grrrr…

  • West Ham Fan No 32 says:

    Not just the 50000 season ticket holders the however many thousand claret members are missing their welcome packs also, the box office and there complete lack of responsiveness are a joke, the number to call them should be local charge only, nobody should have to pay an additional 13p a minute to call them about problems caused entirely by them!!!

  • slaven a laugh says:

    It’s ok. Don’t need mine till 20th August. I’m happy to wait for it. Delayed gratification. Sweet.

  • slaven a laugh says:

    The tickets will arrive in good time and before the first home game. Diafra Sakho will go and join Carlton Cole in the third tier of US soccer league. These are my predictions for the new season. Ha ha ha.

  • Fish N Chips says:

    Weds 10-8-16: This is to let you know, Hugh: I have received my Season Ticket Access card

  • claret says:

    Does anybody have the contact details of this agency if we do not receive the season tickets ?

  • Michael Miller says:

    Peace in our time!

    Just to let you know that I arrived home from a day playing golf to find my Season Ticket waiting for me – all those negative thoughts and words I had about Lady Brady, or whatever she’s called, I take back – she’s managed to muddle through in the traditional West Ham manner – good on her!

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