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Still no season ticket decision

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West Ham still haven’t decided how and what type of season tickets they they intend to issue for the new season.

Like most others I was reminded this morning via correspondence from the club that the renewal deadline is Monday June 14 at 5pm.

Having already paid for mine and the move to the Billy Bonds Stand from Bobby Moore Upper I took the opportunity of ringing the club to ask why they had circulated me.

I was assured that all was well with my payments and that it was standard procedure to circulate everybody with this stuff. Fair enough I guess so I took the opportunity of asking how and when I would get the seasons ticket and in what form.

There have been suggestions that it will be delivered to our phones rather in card form which seems odd given by the time the season comes around presumably we will be restriction free.

No answers yet I’m afraid with my customer service person explaining they were still working on things and making their way to a decision.

It’s to be hoped for everybody’s sake that they stick with the cards as I envisage long queues as people hunt for the app or e mail or on their phones.

Seems a pretty simple decision to me given that things need to be kept easy  across all age groups – some of the older folk who may not find it easy by smart phones and some younger people who don’t have one.

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About Hugh5outhon1895

Hugh Southon is a lifelong Iron and the founding editor of ClaretandHugh. He is a national newspaper journalist of many years experience and was Bobby Moore's 'ghost' writer during the great man's lifetime. He describes ClaretandHugh as "the Hammers daily newspaper!" Follow on Twitter @hughsouthon

5 comments on “Still no season ticket decision

  1. Thanks for your update Hugh. Although a South African born and bred I love the Irons and have been a season ticket holder since 2000. I didn’t renew last season because of the travel restrictions due to Covid. Could you please advise how I go about getting a new season ticket for next season. Will my 19 or so years as a season ticket holder be taken into account or will I have to start again from the bottom as it were?

  2. I was told they would issue etickets for each match

  3. When I spoke to the ticket office when moving my seat they were pretty adamant it was by phones only, with the obligatory Covid declaration emails before hand as per Southampton game, I’m aware things obviously change quickly and do hope cards will be issued (for us movers anyway) before the season starts.
    Restrictions may be lifted but as Covid is still prevalent, sending cards would be a no no for them at the moment I would have thought.

  4. The ticket office told me that they were planning to have a full capacity from the start of the season. They were also going to issue E-Tickets that go on a smart phone or by email to print at home, due to government restrictions as they cannot issue paper tickets. If they are expecting to have full capacity, there cannot be any restrictions and therefore no need for E-tickets!. I know at least three current ST holders who do not have smart phones or the ability to print at home. If they go down this route even after restrictions are lifted, then do they expect these people without these facilities to pick up a match ticket at the ticket office for every home game. It will be a bit like buying an annual ST for the railways, then having to queue each time for a separate ticket each time you travel. Sort of defeats the object really

    If the restriction are lifted at the start of the season then they should issue cards as it suits everyone. if not then it will have to be E-tickets under government guidelines

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