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Ticket exchange and transfer schemes launched

sailsWest Ham has launched the replacement for the ticket trader scheme for the London Stadium in emails to all season ticket holders with a digital welcome pack.

Ticket Exchange Scheme 

If you’re unable to attend a game you can make your season ticket available  to be sold once the match is sold out via our new Ticket Exchange Service. Once your ticket has been exchanged, your Season Ticket card will be disabled for that game, while the buyer’s membership card will be activated. The credit for the ticket sale will be made available in your Season Ticket Holder account minus a 10% administrative charge.

Transfer your ticket to a family member or friend 

A new Ticket Transfer system allows you to electronically transfer your matchday ticket to a family member or friend but only once the fixture has sold out. All you need to do to transfer your ticket is log on to eticketing.com and follow the instructions. Once you’ve transferred your ticket via your online account, your friend or family member will simply accept the transfer, print the coupon, and enjoy the match! Your Access Card will be temporarily deactivated for that fixture. For more information on these services please visit the Terms and Conditions on eticket.co.uk/whufc

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About Sean Whetstone

I am Season Ticket Holder in West stand lower at the London Stadium and before that, I used to stand in the Sir Trevor Brooking Lower Row R seat 159 in the Boleyn Ground and in the Eighties I stood on the terraces of the old South Bank. I am a presenter on the West Ham Podcast called MooreThanJustaPodcast.co.uk. A Blogger on WestHamTillIdie.com a member of the West Ham Supporters Advisory Board (SAB), Founder of a Youtube channel called Mr West Ham Football at http://www.youtube.com/MrWestHamFootball, I am also the associate editor here at Claret and Hugh. Life Long singer of bubbles! Come on you Irons! Follow me at @Westhamfootball on twitter

4 comments on “Ticket exchange and transfer schemes launched

  1. My bros is a Gooner *spit* lol.They have an exchange almost exactly the same.Same 10% admin charge as well.
    Spuds have a similar exchange with a commission paid,yep another bros *double spit* lol
    Why do some of our fans think we are the only hard done by ones.I read someone say something similar earlier.Well it’s true.All the conspiracy theories in the world or desire to slag our board can’t change the fact that other clubs are doing exactly the same for **** sake.I doesnt make it right but we aint alone.

  2. Can you just imagine the crap you’re going to encounter ?
    Just give you’re pass to person you wish to go ? No need to sell on , just friends ,and family ,
    I’m sure there will be takers lol, without the circus !!
    Its not when it will work , its if ? And how much will it cost on the phone when it crashes ???

  3. The Liverpool set up is exactly the same.I checked out their site once when I wanted to try to blag a ticket last season for the Premier match away for a mate.Exactly the same system,deactive rubbish like this.As Ant said,we are all in the same boat as fans.Ripped off.The administration charge will probably come from the site running the ticket exchange not the club.

  4. Both my son and I have a season ticket but there are occasions when either one of us can’t go. Does this mean that we can only take someone else if the game is sold out? Surely we’ve paid for our seats and it is our right to use them. The situation is further complicated inasmuch as my ticket is at a concession price (Over 65). So, if my son wanted to take a mate and was happy to pay the difference, how does that work. I’m beginning g to thin k that “johnboy” has the right idea but I have been told that turnstile staff are going to be extra vigilant.
    I have, of course, tried to call Ticketmaster to get clarification and I have also emailed. Needless to say my best entry level on the phone was “Caller number 30” and after 17 days I have still not received a reply to my email.
    Big Ideas left in the hands of Small Minds just don’t work!

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