West Ham ranked bottom for away day experience

awayfansWest Ham have been ranked bottom in the Premier League for away day experience in the Annual report for the Football Supporters’ Federation published this morning.

Swansea were ranked top followed by Southampton and Middlesbrough while Everton were third from bottom and Palace second from bottom.

The FSF Annual report says: “The 2016/17 season saw the launch of the English Football League (EFL) Away Fan Experience Campaign.  

“In April 2017, the EFL hosted a seminar attended by club representatives at which the FSF addressed why away fans are so important. The main thrust of the meeting was to provide detailed feedback on the findings of a series of “mystery shops”. The FSF helped to recruit the “shoppers” meaning the feedback was credible, honest and by genuine fans. Each fan followed a process that took in the purchasing of tickets, visits to the club website and the purchase of food and drinks, with various other assessments undertaken on the way.

We’ve crunched the numbers provided on Premier League clubs and produced a league table based on the average scores from almost 1,500 supporters.”



About Sean Whetstone

I am Season Ticket Holder in West stand lower at the London Stadium and before that, I used to stand in the Sir Trevor Brooking Lower Row R seat 159 in the Boleyn Ground and in the Eighties I stood on the terraces of the old South Bank. I am a presenter on the West Ham Podcast called MooreThanJustaPodcast.co.uk. A Blogger on WestHamTillIdie.com a member of the West Ham Supporters Advisory Board (SAB), Founder of a Youtube channel called Mr West Ham Football at http://www.youtube.com/MrWestHamFootball, I am also the associate editor here at Claret and Hugh. Life Long singer of bubbles! Come on you Irons! Follow me at @Westhamfootball on twitter

4 comments on “West Ham ranked bottom for away day experience

  1. Can’t say I’m surprised, given it was our first season at the OS. Let’s see where we are at this point next year, when I would hope for some improvement. As long as this report divulges the criteria and detailed scores, it will be useful for improving it.

  2. What a load of tosh. The London Stadium is a great all round experience.
    Secondly why should we care about the away fans. When I go to away games especially Newcastle they don’t give a toss for away fans. Still glad to see people are still jealous of The London Stadium

  3. Who cares about how away fans feel? They paid for the stadium, so that’s all that matters!

  4. Lol thats what i was thinking Demon,they have probably got the ‘ump having to buy a ticket for a ground they are paying for already 😂

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