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West Ham Ticket exchange compared in Premier League

The West Ham ticket exchange scheme compares reasonably favourably with the rest of those in the Premier League although some clubs offer nothing at all!

Amid some complaints that it could be improved CandH compared the Irons scheme to the rest of the Premier League to see where it stood – the answer is not TOO badly but could do better.

The Hammers scheme run by Ticket Master gives season ticket holders the option to sell their sell seat when a game is officially sold out.

If the seat sells at normal general admission prices the season ticket holder gets 90% of what they paid for their season ticket prorated over nineteen games and the category of game in question in the form of a credit called club cash.

Ticket master keeps the 10% as an admin fee with the club making the difference between a season ticket price and general admission price.

Many won’t be surprised that the scheme is almost identical to Arsenal some of whose staff joined West Ham before the move to the London Stadium.  Arsenal does charge 4% to swap or forward tickets amongst friends and family while West Ham do not charge for this service.

Many clubs don’t have an active ticket exchange system in place and we could find no online information for any ticket exchange schemes for Manchester United. Cardiff, Leicester City, Bournemouth, Fulham or Burnley.

Brighton probably has the best exchange scheme in the league, giving 100% of the season ticket back (1/19th)  deposited direct to your bank account within 5 working days. All they take is a £1 admin fee.

Huddersfield has to be one of the worst by offering just £5 back per game regardless of the game or cost of the season ticket in the first place.

Liverpool and Chelsea allow their season ticket holders to list their seats before the game sells out and provide a table of how much they will receive. Liverpool season ticket holders get between £27.75 and £44.25 per game. Chelsea’s refund is pro-rated.

Man City give 100% rebates for season tickets but limit transactions to a maximum of six times per year.

Spurs require their season ticket holders to subscribe to a ticket exchange system costing £5 per year. The scheme is only available when the game is sold out and those buying the tickets pay a heavy £7.50 booking fee to buy a ticket.

Southampton scheme is available when the game is sold out and they offer a flat rate of £30 for category A games and £24 for category B games.

Wolves launched a new scheme in the summer giving their season ticket holders 50% of the pro rate value of the season ticket based on the season ticket price divided by 19.

Everton has a legacy partnership with StubHub and Newcastle has a legacy partnership with ViaGoGo. Both schemes seem unpopular with supporters

Crystal Palace has a partnership with Twickets allowing their season ticket holders to sell their unwanted seats at face value without anyone earning a profit.

 

 

About Sean Whetstone

I am Season Ticket Holder in West stand lower at the London Stadium and before that, I used to stand in the Sir Trevor Brooking Lower Row R seat 159 in the Boleyn Ground and in the Eighties I stood on the terraces of the old South Bank. I am a presenter on the West Ham Podcast called MooreThanJustaPodcast.co.uk. A Blogger on WestHamTillIdie.com a member of the West Ham Supporters Advisory Board (SAB), Founder of a Youtube channel called Mr West Ham Football at http://www.youtube.com/MrWestHamFootball, I am also the associate editor here at Claret and Hugh. Life Long singer of bubbles! Come on you Irons! Follow me at @Westhamfootball on twitter

One comment on “West Ham Ticket exchange compared in Premier League

  1. There is lots about Brighton to be admired. Good on them. They’d rather have full stadiums than over-complicating it for the sake of a few extra quid. I’ve never bothered with the Ticket Exchange as a buyer, because it all seems profligate to me.

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