Much good work was done by the club last season to fix new stadium teething issues and atmosphere but a toxic atmosphere and a winter of discontent is once again returning.
The same can be said about the board with David Sullivan staying away from the press, Jack Sullivan not revealing information on social media and both Karren Brady and David Gold limiting their interaction with fans on Twitter.
In recent days since the appointment of David Moyes, David Sullivan has broken his silence and spoken to the Sun calling the change of management a gamble, David Gold has pleaded with West Ham fans to get behind the manager while Brady has been trolled online for her Apprentice tweets and Sun newspaper diaries.
Here is my advice to the board for what it is worth: