Brady goes on charm offensive with fans

“These rights are not ours to sell as they belong to E20 who are in charge of selling them, but the stadium is called London Stadium. “

On the promise of WiFi in the stadium she admitted:  “Yes there has been a delay (which) was linked to Naming Rights & as you know this has not been concluded E20 & LS185 promise us will be in next season.”

On the question of stewarding quality Brady said:  “I promise you resolving supporters issues with stewards is our No.1 priority”

On the subject of former Boleyn Ground stewards: “We call out to all previous Upton Park stewards to come & work at London Stadium & are looking to make West Ham United supporters ambassadors in the ground to bridge the gap”

She dismissed the claim former Boleyn Ground stewards were not offered jobs saying: “Utter rubbish. Every single one was offered a chance to move, and encouraged to do so”

Accused by one fan of lying about the gas leak which is causing one bridge to be closed Brady answered “Why on earth would we lie about a gas leak!”

Encouraged to employ more SLO’s (Supporter Liaison Officers) after the move to the London Stadium by one fan She replied: “We currently have 10, and yes recruiting now, we would like to get to 40 or 50”

She even offered to arrange a car parking space for one supporter whose wife is 36 weeks pregnant and gave advice to get birthday wishes or photos in the official programme.

Have we seen a new side to Karren Brady as she attempts to engage more with the fans?