West Ham have promised there will be no further problems at the turnstiles for season ticket holders this season.
Many fans were issued with paper tickets for the match against Bournemouth after their tickets failed to unlock the turnstiles.
Others were let in through a side door (myself and grandson included ) but this evening we have been assured that there will be no recurrence of the issue.
We were told: “There was a problem for 600. Everybody got a paper ticket who had a problem, last one given at 3.17 pm. It was certainly not ideal and will be resolved by the next game and won’t happen next season.”