London Stadium Away survey makes sombre reading
The FSF Away Fans Feedback Survey asked visiting fans to rate a range of factors across the whole of their matchday experience, both outside and 
All Away fans were asked to rate the various factors on the following scale: 5 (Excellent), 4 (Good), 3 (Adequate), 2 (Poor) and 1 (Very Poor). An average has been taken of these responses to arrive at the results below.
The survey was completed by a total of 1417 fans visiting Premier League grounds during the 2017/18 season.
Entering the Stadium although the London Stadium sample size was 74.
Entering the London Stadium
West Ham were ranked 20th of the 20 Premier League clubs with a score of 2.97
The average for the Premier League was 3.65
Price of refreshments at the London Stadium
West Ham ranked 19th of the 20 Premier League clubs with a score of 2.17
The average for the Premier League was 2.78
Choice of refreshments at the London Stadium
West Ham ranked 18th of the 20 Premier League clubs with a score of 2.71
The average for the Premier League was 3.13
Quality/comfort of the away section at the London Stadium
West Ham ranked 15th of the 20 Premier League clubs with a score of 3.08
The average for the Premier League was 3.38
Behaviour of the London Stadium stewards
West Ham ranked 20th of the 20 Premier League clubs with a score of 3.02.
The average for the Premier League was 3.61
Overall value for money at the London Stadium
West Ham ranked 20th of the 20 Premier League clubs with a score of 2.91.
The average for the Premier League was 3.64.