Ticket troubles galore as talks drag on

The West Ham ticket office and their new partners Ticketmaster continue to be dogged with multiple teething issues since the move to the London Stadium.

Delayed season ticket access cards, paper tickets, long telephone waiting queues on Premium rate numbers and technical problems with access cards are just some of the early problems to affect supporters.

At the Bournemouth match many of the 10,000 kids season ticket access cards would not work leading to manual checks  by stewards to allow entry. Last week season ticket holders sitting in blocks 215-217 and 221-228 were re-issued new access cards.

Earlier this week season ticket holders were emailed a deadline of 9am on Tuesday for League Cup tickets to secure their seats against Accrington Stanley only to find out that the deadline had passed 5pm the previous day

With just 24 hours to go before the second Premier League home game ClaretandHugh understands that Ticket Master are still struggling to launch the much awaited Ticket exchange and ticket forwarding schemes for the Watford game.

Our source close to the ticket office told ClaretandHugh on Thursday evening “We continue to meet with TicketMaster but  there is no progress on the final launch date but we are awaiting their update on Friday.  At present we cannot confirm it will launch pre-Watford.”