West Ham Ticketing Update

ClaretandHugh understands that the club are fully aware that some supporters have not received their paper tickets for the Europa League match against Domzale on Thursday or the Betway Cup friendly against Juventus on Sunday and are working on rectifying that as soon as possible.

A source close to the club told ClaretandHugh this afternoon that it was a case of all hands to the pump with extra help from the finance and human resources department as well as senior management stuffing envelopes all day to ensure all paper tickets go out for the Europa game this evening in the post. Both the Europa League and Juventus game sold out all 54,000 tickets today and the logistical challenge of sending out over 108,000 paper tickets has been a challenge for the club.

Our source explained that the delay of sending out season ticket welcome packs and access cards has been caused by an external printing and mailing company not meeting their agreed deadlines. The club are confident that the paper welcome packs and access cards will be received well advanced of the first Premier League game against Bournemouth but in the meantime they have decided to email all season ticket holders and Europa League/Juventus ticket holders a digital welcome pack which should start arriving in your inboxes this evening.