West Ham has revealed that catering and prices will improve in the Olympic Stadium and Hammers fans shouldn’t base their opinion on early test events when the stadium hosted athletics and rugby last year.
French stadium operator Vinci appointed American company Delaware North last year to manage the catering operation in the Olympic Stadium including West Ham matchdays. The same company provides catering for Wembley and the Emirates.
During the Athletics weekend last July many of the food kiosks were not fully open, hot food ran out quickly and lengthy queues had many fans grumbling about lack of foresight by the caterers.
West Ham are claimed to receive a profit share of catering and pouring rights from Vinci and Delaware North said to be between 10% and 15%.
The prices over that July weekend ranged from a pie costing £4.80, a bottle of water at £2.20, soft drinks at £3.10, a glass of wine at £5.40 and a pint of Heineken at £5.10.
A bag of crisps cost £1.60, a hot dog was £5.00 while a Mars Duo was £1.30 and a chocolate grab bag set you back £3.50.
At the West Ham Supporters Advisory Board meeting last night the club reassured SAB members that the quality of service and pricing of catering would improve before West Ham’s first match in August and the club said they were in talks with the American caterers on the subject.