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Concern over digital season tickets

Some West Ham season ticket holders are concerned about the proposed  introduction of Digital Season Tickets for next season when supporters return to the London Stadium.

The club are  currently proposing to ditch plastic season ticket cards and replace them  with an electronic or digital ticket on their mobile device, rather than the usual Season Card.

There is also  likely to be an option to print at home also but some less tech supporters are worried they either don’t have access to a smart phone or a printer at home which could leave them looking for alternative solutions to access the stadium.

The club have told Claret and Hugh via Email ‘Ticketing protocols are being finalised and we’re currently following the guidance issued to us by government, SGSA and the Premier League. Any supporters who need assistance should contact the West Ham Ticket Office directly. The Club say they are here to help its supporters’

Digital season tickets was an aim for West Ham before the pandemic so maybe current restrictions are being used to push this idea through. As it stands all social distancing could be removed in June so that argument may not stand up to much scrutiny, it also difficult to understand why a smart phone would be safer than a phone in your pocket with regards to supporter safety for Covid transmission.

The old saying goes if it not broke, not fix it. We are sure many supporters would he happier to retain a plastic access card for next season rather than change for the sake of it.

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About Sean Whetstone

I am Season Ticket Holder in West stand lower at the London Stadium and before that, I used to stand in the Sir Trevor Brooking Lower Row R seat 159 in the Boleyn Ground and in the Eighties I stood on the terraces of the old South Bank. I am a presenter on the West Ham Podcast called MooreThanJustaPodcast.co.uk. A Blogger on WestHamTillIdie.com a member of the West Ham Supporters Advisory Board (SAB), Founder of a Youtube channel called Mr West Ham Football at http://www.youtube.com/MrWestHamFootball, I am also the associate editor here at Claret and Hugh. Life Long singer of bubbles! Come on you Irons! Follow me at @Westhamfootball on twitter

2 comments on “Concern over digital season tickets

  1. Fairly certain that this is for no other reason than to stop people lending their card to a mate when they can’t make a game. The club make no money from that and want to compel people to use ticket exchange where they take a cut. Sad but true.

    • You are absolutely right Jacko, which means we should all say NO to this and opt for the print out tickets.

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