He experienced the fury of a group of mindless fans as he left the stadium who hit him with a barrage of foul language on a video which emerged on Twitter.
ClaretandHugh personally apologised to the co chairman on behalf of all our followers who had sent sent messages of support to the club chief via our forum.
We received a personal message of thanks and in a message via www.whufc.com he added: “It was a very disappointing afternoon for everyone connected to West Ham – the board, the coaching staff, players but most of all the supporters.
“I know that the manager and players will have wanted to do nothing more than fire us to an FA Cup quarter-final tie but I think ultimately our exertions over the past week took their toll.
“I’d like to personally thank every West Ham fan that went to The Hawthorns and assure them that we will be doing all we can to make sure we continue for push for as high a place as possible over the remaining 13 games in the Premier League.”