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Patience required for arrival of season tickets

founder_article_imageWest Ham season ticket holders anxiously watching their letter boxes for their welcome packs with new Olympic Stadium access cards might have to wait a little longer.

Yesterday West Ham Vice Chairman Karren Brady announced on twitter that the new West Ham season ticket access cards had been posted out last week and should be arriving this week.

However Claret and Hugh has learned through our source close to the ticket office that the welcome packs were sent out to a third party mailing house last week and started being posted out second class this week so excited may need to wait until the end of this week or early next week to receive their pack.

Our source clarified  “They are being sent out via a third party mailing house, we are trying to avoid any confusion with them not being used next week for the Europa game or the Juventus friendly. The welcome packs and cards have been printed and sent over but I don’t think they will actually begin landing on peoples door mats yet as they only started posting them yesterday. They normally get sent second class especially with the timescales involved and lack of urgency so I would expect them to start landing through peoples letter boxes end of this week onwards and start of next week .  They are expected to be in all season ticket holders hands before the Europa League game on 4th August but again there is no need for these cards to be used until Sunday 21th August.”

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About Sean Whetstone

I am Season Ticket Holder in West stand lower at the London Stadium and before that, I used to stand in the Sir Trevor Brooking Lower Row R seat 159 in the Boleyn Ground and in the Eighties I stood on the terraces of the old South Bank. I am a presenter on the West Ham Podcast called MooreThanJustaPodcast.co.uk. A Blogger on WestHamTillIdie.com a member of the West Ham Supporters Advisory Board (SAB), Founder of a Youtube channel called Mr West Ham Football at http://www.youtube.com/MrWestHamFootball, I am also the associate editor here at Claret and Hugh. Life Long singer of bubbles! Come on you Irons! Follow me at @Westhamfootball on twitter

10 comments on “Patience required for arrival of season tickets

  1. Our fans don’t do patience very well if the transfer window is any barometer in this area Lol

  2. Nice 1 Mr Antman…What I always say in these situations is
    (I always feel so much better after a damned good panic…and am becoming a panic-master)

  3. Hah hah ? Made me chuckle ant man !
    Attack Attack Attack ! F##k being patient , its so un cockney ? We want em now ,
    Even my dog is waiting for the postman , lol. Panic cometh is if I don’t get there first ?

    • Definitely liking you, Johnnyboy: You are most welcome at mine with your magnificent impatience and do the proper cockney thing, by kicking my f*cking teeth in…say for…um…er….not panicing enough? Or..er….well, who needs a bl00dy reason, anyway?
      Fair play to YOU mate! (Get over quick, as I don’t have many teeth left)

  4. Third party posting house, we can expect them in another nine days. That will mean over two weeks of waiting. Then other tickets will be supplied by non WHU people ie ticketmaster. Then on top of that there is the problem of the bow office. If you ring the on a land line it costs 13p, if you ring via a mobile it costs 45p per min at least!
    If you ring another pl club outside London then it is 0800 or normal rates as far as l know.
    This a rip off followed by a rip off.
    I rang this morning l was number 55. If l had stayed on the phone it would have cost a he’ll of a lot of money.
    Something has to done to make it a lot cheaperwhen ringing the club we love.
    thrn of course there are the lack of transfers.
    I am getting fed up with being told by the. powers that be are doing what they can. Kept on being told we will be getting someone by “next” and so on.
    Now it’s taking 3 weeks for Calleri on loan. That is not even confirmed.. l thought we were getting a 20 + goalscorer not a 20 game striker and scores 1 goal (Zaza). You just cannot believe anyone any more!!!!!!!!!

    • Deefers; you are BRILLIANT: If ANYONE put my mantra of KEEP CALM AND PANIC into practice, it’s you!
      Couldn’t agree more: box office arrangments are bl00dy useless. Of course for those poor box office souls trying to manage the ‘bridge’ as the ‘torrents’ of abuse come in, it must be awful. A long while back, I had SOME communication with a valiant box office trojan called Sean who does his best….
      BUT I am still owed my e-purse money. Got no chance of getting through on the phone (as I’ve tried, and after a while they cut you off!!…happened to me 3 times; once ater an HOUR!!)…THEN there are the ignored emails….
      E-purse non-payment is basically theft…What is this effing e-purse anyway? WHY don’t they simply automatically refund it STRAIGHT AWAY?? If Trading Standards got their teeth in, they would have a field day…and I don’t want that for the club I love…so I keep stum, and the club continue to get away with it….
      Every time the box office arrangments are changed (EG to Ticketmaster etc), it doesn’t seem to make any difference; no increase in efficiency….
      OF COURSE, sure, the stadium capacity has practically doubled, so just THAT would cause difficulties for them, on top of new systems blah-di-bl00dy-blah!
      But somehow the problems have gone on now for SO LONG…and there NEVER seems to be a quiet period to get stuff sorted….The box office is ALWAYS putting out fires!
      PANIC…snore…PANIC…snore….I’m off to get some zeds….
      MEANWHILE, I just hope my season ticket arrives:…might happen…might not….

  5. I have contacted the team at the ticket office for several ticket related issues now it seems they are refusing to reply to any external contact means, to say they are effing useless is an understatement, pay premium prices for a third world service imho.

  6. Well, I got a paper ticket for the Europa game on Thursday week, Domzale or something like that – haven’t got a clue where they’re from – in the post this morning – it’s a start!

    Why do West Ham make such a performance over what should be a simple task – it beats me!

  7. Being a half glass full kind of person – I can understand why season tickets are not being sent out as a matter of urgency.

    Season tickets were sold based on a 60,000 capacity. We are restricted to 54,000 for the first two games so the season tickets cards could not be used. Some season ticket cards would work and some would not because the seats are physically not there. Imagine the moans from the moaners if that happened.

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